Returns & Exchanges

At Boden, we want you to be completely satisfied with your purchase, which is why we offer a generous 90-day return window for items in their original condition. For items returned within 28 days, a full refund will be issued to your original payment method, while later returns are eligible for a Boden account credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Refund Method

  Select whether you would like a refund to your original payment method or an exchange for a different size or color.

• 3.
  Print and Pack

  Download and print your pre-paid shipping label, then securely pack your items in their original packaging if possible.

• 4.
  Ship It Back

  Drop off your package at any authorized USPS or FedEx location and keep your tracking receipt for peace of mind.